Refund and Return Policy
At Artistry World, we take great pride in crafting and delivering premium acrylic home décor pieces that elevate your space. Your satisfaction is important to us, and we strive to ensure a seamless shopping experience. Please read our Return & Refund Policy carefully before placing your order.
Return Eligibility
We accept returns on non-customized items within 7 days of delivery. To qualify for a return:
The product must be unused and in its original packaging.
The item should be in resalable condition.
Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
The following items are non-returnable and non-refundable:
Customized or personalized acrylic décor (e.g., nameplates, custom calligraphy)
Sale or discounted items
Products damaged after delivery due to misuse
Damaged or Defective Products
If your product arrives damaged, defective, or incorrect:
1. Notify us within 48 hours of delivery at aartistryworld@gmail.com or via our Contact Us page.
2. Share clear photos of the item and packaging.
3. We will offer a replacement, store credit, or a full refund after reviewing the case.
Refund Process
Approved refunds will be processed to your original payment method. For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.
Refunds are processed within 7–10 business days after receiving and inspecting the returned item.
Shipping fees are non-refundable unless the return is due to our error or a defective product.
Return Shipping
Customers are responsible for return shipping costs unless the product is damaged or incorrect. We recommend using a trackable courier service for safe return delivery.
Order Cancellation
Orders can be cancelled within 24 hours of placement. Once the item has been dispatched, it cannot be cancelled.
Why Shop with Artistry World?
Artistry World is Pakistan’s leading destination for modern acrylic wall art and décor. We’re committed to delivering handcrafted pieces that blend beauty, tradition, and contemporary design—along with exceptional customer service.
For any questions related to our Return & Refund Policy, feel free to reach out to our support team at aartistryworld@gmail.com.